{"id":1639,"date":"2022-02-28T16:32:47","date_gmt":"2022-02-28T16:32:47","guid":{"rendered":"https:\/\/www.sunbillaescape.com\/preguntas\/"},"modified":"2022-06-10T07:58:51","modified_gmt":"2022-06-10T07:58:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.sunbillaescape.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row][vc_column icons_position=”left”][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” row_delimiter=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=”” hide_on_frontpage=”” css=”.vc_custom_1646222541284{margin-bottom: 40px !important;padding-top: 150px !important;padding-bottom: 150px !important;background-image: url(https:\/\/www.sunbillaescape.com\/wp-content\/uploads\/2022\/03\/header_faq.jpg?id=895) !important;background-position: center !important;background-repeat: no-repeat !important;}”][vc_column icons_position=”left”][vc_column_text]<\/p>\n

FAQ<\/h2>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”fadeInLeft”][vc_column icons_position=”left”][vc_empty_space height=”50px” alter_height=”medium” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=”” css=”.vc_custom_1646220573988{margin-top: -0.8rem !important;}”][vc_row_inner][vc_column_inner icons_position=”left”]

<\/span><\/div>

2 - 5 PARTICIPANTS<\/span><\/h4><\/div><\/div>
<\/span><\/div>

75 minutes<\/span><\/h4><\/div><\/div>
<\/span><\/div>

FOR THE GENERAL PUBLIC<\/span><\/h4><\/div><\/div>
<\/span><\/div>

ENJOY!<\/span><\/h4><\/div><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_empty_space alter_height=”medium” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=”” css=”.vc_custom_1517845417764{margin-top: -0.8rem !important;}”][vc_row_inner][vc_column_inner width=”1\/2″ icons_position=”left”][vc_toggle title=”WHAT IS AN ESCAPE ROOM?” style=”arrow” open=”true”]An Escape Room is a game in which a group of people mustsolve riddles and puzzles in order to advance through the different rooms until the exit in a given time.[\/vc_toggle][vc_toggle title=”WHO CAN PLAY?” style=”arrow”]The game is for the general public: friends, family, bachelor\/bachelorette parties and corporate team-building events.[\/vc_toggle][vc_toggle title=”HOW MANY PEOPLE CAN PARTICIPATE AT A TIME?” style=”arrow”]The game and the space are designed for 2 – 5 participants.[\/vc_toggle][vc_toggle title=”WHAT CLOTHES SHOULD I WEAR?” style=”arrow”]Although the rooms are clean, we advise you wear comfortable clothing and footwear.<\/p>\n

Avoid wearing high heels.
\n[\/vc_toggle][vc_toggle title=”WILL WE REALLY BE LOCKED IN?” style=”arrow”]Don\u2019t worry. There is always someone always watching you.<\/p>\n

If anybody were to feel indisposed and wanted to leave, all they have to do is say so or go back towards the beginning of the game.<\/p>\n

In the case that somebody were to leave, it would not hinder the rest of your group from playing on.
\n[\/vc_toggle][vc_toggle title=”WHAT HAPPENS IF YOU DON\u2019T MANAGE TO ESCAPE?” style=”arrow”]Not everyone manages to escape within the allotted time.<\/p>\n

The person in charge would announce the end of the game and would let you out.
\n[\/vc_toggle][vc_toggle title=”IS THE GAME FRIGHTENING?” style=”arrow”]No, the subject matter is not frightening, so you can come with no worries.[\/vc_toggle][vc_toggle title=”WHAT IS THE MINIMUM AGE REQUIRED FOR PLAYERS?” style=”arrow”]For players who are over 16, there are no restrictions.<\/p>\n

All minors between the ages of 9 and 15 must be accompanied by an adult over 18.
\n[\/vc_toggle][\/vc_column_inner][vc_column_inner width=”1\/2″ icons_position=”left”][vc_toggle title=”DO I HAVE TO BE PHYSICALLY FIT?” style=”arrow”]There are no games that require any physical force. What\u2019s more, we ask that you do not use physical force with the games.<\/p>\n

The only obstacles you will encounter are stairs.
\n[\/vc_toggle][vc_toggle title=”CAN WE CHANGE THE NUMBER OF PLAYERS IN OUR RESERVATION?” style=”arrow”]As long as the number of people does not exceed the limit of 5, there will be no problem.We would simply adjust for the difference.[\/vc_toggle][vc_toggle title=”CAN WE CANCEL OR MODIFY OUR RESERVATION?” style=”arrow”]There are no refunds.<\/p>\n

However, it is possible to change the date and time of your reservation 48 hours before your scheduled time, as long as there is availability.<\/p>\n

You can request any changes by email info@sunbillaescape.com<\/a> or by calling 695 59 15 35<\/a>[\/vc_toggle][vc_toggle title=”HOW FAR IN ADVANCE SHOULD WE ARRIVE?” style=”arrow”]You should arrive 10 minutes before. There is no sense in coming an hour beforehand since the room may not be ready.<\/p>\n

If you arrive early, you will have to wait outside.
\n[\/vc_toggle][vc_toggle title=”WHAT HAPPENS IF WE ARRIVE LATE?” style=”arrow”]This could be a problem since the following reservations cannot be delayed.<\/p>\n

There will always be a margin of time which would be taken from your starting time. Siempre habr\u00e1 un margen de tiempo que se restar\u00e1 de vuestra partida.<\/p>\n

If you arrive over 15 minutes late, we will have to cancel the session. The total will not be refunded.
\n[\/vc_toggle][vc_toggle title=”WHAT METHODS OF PAYMENT CAN WE USE?” style=”arrow”]You can make your reservation online<\/a>.<\/p>\n

You can pay by credit card or in cash on site.[\/vc_toggle][vc_toggle title=”IS THE GAME PREPARED IN DIFFERENT LANGUAGES?” style=”arrow”]The escape is prepared in Spanish, Basque, French and English.<\/p>\n

You only need to let us know beforehand.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column icons_position=”left”][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” row_delimiter=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=”” hide_on_frontpage=”” css=”.vc_custom_1646222541284{margin-bottom: 40px !important;padding-top: 150px !important;padding-bottom: 150px !important;background-image: url(https:\/\/www.sunbillaescape.com\/wp-content\/uploads\/2022\/03\/header_faq.jpg?id=895) !important;background-position: center !important;background-repeat: no-repeat !important;}”][vc_column icons_position=”left”][vc_column_text] FAQ [\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”fadeInLeft”][vc_column icons_position=”left”][vc_empty_space height=”50px”…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mi_skip_tracking":false},"yoast_head":"\nEscape room en Navarra - SUNBILLA ESCAPE ROOM<\/title>\n<meta name=\"description\" content=\"A\u00f1os 50. 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